faq
DOES ANNADI SHIP INTERNATIONALLY ?
Yes, we ship internationally. We use DHL as our carrier, and can ship to all locations they cover.
how do i know if an item is in stock ?
Most items shown are in stock. If a size is unavailable, a Sold Out message will appear on the product page when you click on the said size. If all sizes are not in stock, the picture of the article will be marked Sold Out on the Shop page.
can you customise or alter any of annadi designs ?
We unfortunately do not customize any of our products. Our garments might need small alterations to ensure they are perfect on you. In general, we recommend working directly with a seamstress of your trust.
what payment methods do you accept ?
You can pay for your order using all major Debit and Credit Cards or your PayPal account.
can i cancel my order ?
Kindly note that the order of your products cannot be modified once confirmed. If you need to edit the delivery address before the order is shipped, please contact our customer services team.
is it safe to use my credit card online at annadi?
Your purchase is safe and secure via our online shop. For your protection, all transactions go through a meticulous fraud-checking process.
how will i know if you have received my order ?
After you place your order, you will be notified by email that your order is being processed. Then you will receive a second email from us confirming the shipping of your order.
how should i take care of my annadi garment before and after use ?
Before your special event, keep your item stored in a cool and dry place away from direct sunlight. Make sure to hang it by the hanging straps and use a long and robust hanger to support the weight of the textile. Steam your garment the day before you wear it. In case of minor stains, spot clean it with a piece of white fabric, water and soap. After use, we recommend taking it to a professional dry cleaner.
how do i know what size to buy ?
Take a look at our sizing guide which can be found on every product page. If you’re still unsure what size to buy, please contact us.
i was an #annadi bride! How can i be featured on your social media channels?
Congratulations for joining the Annadi tribe! We would be thrilled to feature you on Instagram and Facebook. Please share your photos from your special event with us here.